Managing and maintaining a network is no easy task. That’s why MicroServe Consulting has developed Network Support Programs for organizations that rely on server and network availability.  Our certified engineers are available to troubleshoot & resolve problems and to provide solutions that help you stay on track.

Companies today demand a comprehensive and integrated solution to design, implement, and monitor the network infrastructure they use to operate and protect their business.  While this can be done in-house, there are many technical advantages to out-sourcing this critical service.

Simply retaining internal staff with core network security competencies can be a constant challenge.  The cost to hire and maintain staff on a 24x7 basis is prohibitively expensive to all but the largest enterprise networks.

By leveraging MicroServe Consulting’s existing support staff and monitoring facilities, there is a substantial cost savings realized by your business.  MicroServe has developed and operates a comprehensive Network Operations Center (NOC) for the purpose of deploying, managing, and monitoring our client’s network infrastructure.

Some of the services we provide are:

• Network Planning and Engineering prior to deploying the network.
• Centralized Monitoring of all network devices with alerts when critical components go off line.
• Rapid response when a device fails or goes off line.
• Firewall rollout to single or multiple facilities.
• VPN Creation, maintenance, and monitoring.
• Anti-Virus protection for all workstations and servers from a single managed source.
• Content Filtering based on several methods including a list, domain blocking, keywords, and time of day.
• Vulnerability Scanning to probe for weaknesses in the network security structure before outside intruders find them.
• Authentication Service using digital certificates for added security.
• Reports to show what is happening on your network on a weekly or monthly basis.
   

If performance is critical to your organization, we can keep an eye on your network around-the-clock.  Our Remote Monitoring and Management Services offer you peace of mind as we monitor your server’s functionality and network availability through a secure, VPN connection.

What you can expect from MicroServe’s Network Support:

• Support for multiple servers
• Certified Engineers
• Network Operating system coverage
• Multiple Site Support
• Unlimited Direct Line Access

Call us toll free at (866) 382-8009 or locally at (240) 686-2012 and one of our consultants will be happy to discuss your individual situation and how we can cover your information technology (IT) needs.